Сazzygames Privacy Policy for Canadian Players

Information You Provide

During Сazzygames casino registration you enter your name, date of birth, residential address, email and phone number. Before a first withdrawal, or when an account review is triggered, we request identity documents for KYC (know your customer) checks. KYC is the legal process of confirming that a player is who they claim to be and is of legal age.

• Account details: name, date of birth, address, email, phone number
• Verification documents: government photo ID and a recent proof of address
• Payment details for deposits and withdrawals, such as Interac, card or e-wallet references
• Messages and attachments sent to customer support

Information Collected Automatically

Each visit records your IP address, device type, browser and operating system. Approximate location is derived from the IP address to confirm that you are playing from an eligible Canadian province. Every Сazzygames login creates session data covering time, duration and device. Gameplay activity, including bets, wins, deposits and session length, is logged against your account.

Personal data leaves our systems only when a named party needs it to complete a service or a legal duty.

How We Use and Share Your Data

Your information is used to manage your account, verify identity and age, prevent fraud and money laundering (AML), process payments, answer support requests and monitor play for signs of gambling harm. We also use it to meet legal and regulatory obligations. Responsible gambling monitoring means reviewing deposit and session patterns so that limits, cooling-off periods or self-exclusion can be offered when activity changes sharply.

Retention and Security

Data is kept only as long as your account needs it, or longer where the law requires, for example AML record-keeping rules. The applicable period is [retention period] after account closure, unless a legal hold applies. Connections to the site use SSL/TLS encryption, internal access is limited to staff whose role requires it, and records are held in access-controlled storage.

The site uses three types of cookies: essential, analytics and functional. Essential cookies keep you signed in, secure the cashier and remember your session. They cannot be switched off without breaking login and payments. Analytics cookies count visits and page performance in aggregate. Functional cookies store preferences such as language and display settings.

You can view, block or delete cookies in your browser settings, usually under Privacy or Site Data. Blocking analytics and functional cookies does not affect your account. Blocking essential cookies prevents login. For questions about this policy, contact [privacy contact email].